Refund Policy

Last updated: April 2026

Our Guarantee

At Evergreen Lawn Care, we stand behind the quality of our work. If you're not satisfied with a service we've provided, we want to make it right.

One-Time Services

If you are not satisfied with the quality of a one-time service, please contact us within 24 hours of service completion. We will either re-service your lawn at no additional charge or issue a full refund at our discretion.

Recurring Plans (Bi-Weekly & Weekly)

Recurring subscriptions can be canceled at any time. Here's how refunds work for recurring plans:

• You may cancel your subscription at any time with no cancellation fee.
• If you cancel before your next scheduled service, no further charges will be made.
• If a service has already been completed for the current billing period, that payment is non-refundable.
• If you are unsatisfied with a specific visit, contact us within 24 hours and we will re-service your lawn or issue a prorated refund.

Weather-Related Cancellations

If we are unable to perform a scheduled service due to severe weather, we will reschedule at no additional cost. If rescheduling is not possible, a full refund will be issued for that visit.

How to Request a Refund

To request a refund or report an issue with your service, please contact us:

• Phone: (352) 000-0000
• Email: [email protected]

We aim to resolve all refund requests within 3-5 business days. Refunds are processed back to the original payment method used at checkout.

Chargebacks

We kindly ask that you contact us before filing a chargeback with your bank. We are committed to resolving any issues directly and promptly.